AI-Augmented Business Process Management Systems (ABPMSs) are an emerging class of process-aware information systems, empowered by trustworthy AI technology. An ABPMS enhances the execution of business processes with the aim of making these processes more adaptable, proactive, explainable, and context-sensitive. This manifesto presents a vision for ABPMSs and discusses research challenges that need to be surmounted to realize this vision. To this end, we define the concept of ABPMS, we outline the lifecycle of processes within an ABPMS, we discuss core characteristics of an ABPMS, and we derive a set of challenges to realize systems with these characteristics.
2023, ACM TRANSACTIONS ON MANAGEMENT INFORMATION SYSTEMS, Pages - (volume: 14)
AI-Augmented Business Process Management Systems: A Research Manifesto (01a Articolo in rivista)
Dumas Marlon, Fournier Fabiana, Limonad Lior, Marrella Andrea, Montali Marco, Rehse Jana-Rebecca, Accorsi Rafael, Calvanese Diego, De Giacomo Giuseppe, Fahland Dirk, Gal Avigdor, Rosa Marcello La, Völzer Hagen, Weber Ingo
Gruppo di ricerca: Processes, Services and Software Engineering